How can we help you?
Popular:
Account Settings
Manage password, profile info, and name changes.
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Privacy & Safety
Control who sees your posts and family tree.
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Login & Security
Two-factor authentication and recognized devices.
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Notifications
Adjust email, push, and SMS alert preferences.
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Family Tree Help
How to add relatives and verify connections.
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Marketplace
Buying, selling, and reporting listing issues.
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Frequently Asked Questions
Go to the Family Tree section, click on the '+' icon next to a relative's card, and select 'Add Relative'. You will need to provide their name and relation type.
Yes. Navigate to Privacy Settings > Profile Visibility. You can choose to be visible to 'Everyone', 'Friends of Friends', or 'Only Family Members'.
Immediately use our 'Secure Account' tool on the login page. We will freeze activity and guide you through the identity verification process.
We use family-vouching. A family member already on the platform must verify your identity to grant you full access to the heritage features.
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